#Bruno Santana
1 messages · Page 1 of 1 (latest)
hey there can you clarify what you're trying to do?
You have payments happen outside of Stripe, but you need to create transfers to providers via connected accounts for payouts?
To do this you'd need to "top up" your connect platform balance in order to fund those transfers:
https://stripe.com/docs/connect/add-and-pay-out-guide?integration=with-code#with-code-add-funds
I want to transfer money to connected accounts, but the money is not received directly in me Stripe account. The user buy a product by another payment method, than I want do transfer out the money to the Stripe account and then pay the connected account users.
So I need to receive transactions in my Stripe account so I can have enough balance to transfer the money to the connected accounts
Yes, that's what i described above, you need to fund that balance from your platform bank account
we can't receive it for you directly from other sources
It's doing to be debited from your platform bank account
So if the funds arrive somewhere else, you'll need to manage transferring to the account you set up in Stripe, then create your top up from that account once funds are available there