Kat999

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Thanks

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Hi 👋 we're not too familiar with reporting in this forum, but what are you looking for assistance with?

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I got the reports that are available but they don't have what I need

Not exactly

I don't need many datas but some are missing

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Are you looking to supplement that by retrieving information from the API?

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Yes I guess so

But I don't know how to use this API

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Sorry, I'm going to need a better understanding of what you're looking for and/or trying to accomplish. Can you elaborate on what you're trying to do?

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Sure

So we had a campaign on Game on Tabletop, for selling a boardgame. There were different products possible for the customer. So the customer could buy 1 product or a mix of products.

I would need an extract that gives the following information :

Name of the customer / Reference of the order / Name of the product / Country / Quantity / Price paid with a split between the cost for the product and the cost for the shipping

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So you're looking for a prebuilt report that provides that information?

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yes

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Gotcha, we aren't familiar with those. You can look at the information our prebuilt reports contain here:
https://stripe.com/docs/reports/balance

For additional questions about these reports, I would recommend reaching out to our Support team:
https://support.stripe.com/?contact=true

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Ok thanks

for the support team , can we contact them by mail ? chat ?

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I believe both are typically options, but we are not too involved with their flows so I'm not entirely certain.

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ok I will check it then

Thanks for your help

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Any time!