#ijsje
young hemlock
zenith onyx
Depends what you mean by 'use multiple subscriptions'. The portal will surface all subscriptions for the specified Customer object in the portal
coral summit
I mean multiple products. For example I have a starter product, a seats product and a teams product. A user can change the amount of seats and teams or change the base starter product.
Right now when I open the customer portal I can only cancel the subscription. I can't change anything.
zenith onyx
There are some limitations on which subscriptions the portal supports: https://stripe.com/docs/customer-management#customer-portal-limitations
coral summit
What should be my strategy then? I want to use the built-in stripe implementations as much as possible. Can I still use the stripe checkout?
zenith onyx
Can you share the ID of that Subscription (sub_xxx)?
zenith onyx
What should be my strategy then? I want to use the built-in stripe implementatio...
Yep, you can still use Checkout to initiate new subscriptions. You may just need a custom UI to allow customers to manage/update their existing subscriptions
zenith onyx
Checking to see why upgrades aren't supported
coral summit
Yep, you can still use Checkout to initiate new subscriptions. You may just need...
Does this also mean I can use direct payments for my first payment and then save the payment intent for future subscription payments? Since the stripe checkout with subscriptions doesn't support ideal (direct payment) for example.
zenith onyx
There are some limitations on which subscriptions the portal supports: https://s...
Yep, it's the 'multiple products' restriction. That sub has 2 line items, each for a different Product object
coral summit
If I can still use the stripe checkout, I think it's fine for me. The only question I have left if I can somehow use direct payments for my first subscription payment (mostly to prevent chargebacks with sepa)
zenith onyx
Does this also mean I can use direct payments for my first payment and then save...
Hmm, iDEAL should work in mode: 'subscription' sessions: https://stripe.com/docs/payments/payment-methods/integration-options#support-bank-redirects
Do you have an example?
coral summit
oh wow!!! Thank you so much. This is amazing for me!!! Stripe didn't have this a couple months ago. Thanks!!
zenith onyx
np! Let me know if any follow-ups
coral summit
Yes last follow up i think 😄
https://stripe.com/docs/customer-management/portal-deep-links
I see here subscription_update and subscription_update_confirm in beta. Can I use this to change multiple products through the customer portal?
zenith onyx
No that enables you to create a portal session that links directly to the upgrade flow/UI
coral summit
Ok thanks!
zenith onyx
np