#bwurtz999

1 messages · Page 1 of 1 (latest)

muted lakeBOT
deep totem
#

Hi there! Just to be clear, is this after entering a PIN?

hard ingot
#

No

#

I am never prompted for a PIN

#

It just says Processing and spins

#

But the payment intent is marked as failed

#

pi_3MgFrzBSy15MDUjf26G41WvL

deep totem
#

Sorry for the delay, just taking a closer look at that PaymentIntent

fossil kindle
#

Hello! Can you provide specific details about how you're testing? Are you using a physical test card? If so, are you tapping it or dipping it?

hard ingot
#

Hey sorry I got pulled away from this

#

I'm using a physical test card

#

I'm tapping it

fossil kindle
#

Do you see different behavior if you dip it?

hard ingot
#

Let me check

#

The payment is approved if I dip it

#

Weird

fossil kindle
#

Okay, yeah, that makes sense.

#

I'm guessing you're in the US and using US Stripe accounts?

hard ingot
#

Yes

fossil kindle
hard ingot
#

I'm guessing based on your reaction this only affects test payments?

fossil kindle
#

Contactless is supported only outside the US for that test amount.

hard ingot
#

Oh ok

#

Now I understand what the docs meant

#

Couldn't figure that out

fossil kindle
#

Yeah, it's worded a little strangely... I'll see if we can get that improved.

hard ingot
#

Thank you!