#Zaphrae
true swan
sand crypt
I'm not familiar with Zapier, can you elaborate on that? Are you referring to a Stripe integration that they offer which you're considering using?
sand crypt
Gotcha, you'll want to reach out to them then, as they built and maintain that integration. We don't have insight into how Zapier decided to build it, what functionality it offers, or how to implement it.
umbral zealot
Not sure if Charge.failed is the same as payment failed
Look... Were trying to do something very basic...
Accept payments via ACH
It would be great and seems like a basic requirement to receive notifications on the status if it succeeds or fails...
Is there a way to do that inside of Stripe itself. The documentation refers to webhooks, so is there an internal webhook handler that I can set up to just email us on charge.failed or charge.succeeded
Or is using a 3rd party or coding it just a requirement
sand crypt
Setting up a webhook endpoint to listen for Events is the correct way to set up a system that is notified and automatically takes action when specific triggers occur. There is not a way to have us email you events instead of sending them to a webhook endpoint. You will need a server to host your webhook endpoint and execute your event-handling code, or leverage a third-party integration that abstracts away the necessity of doing that.
umbral zealot
So the only solution to using ACH is hire a developer to build it out.
We just use Stripe for a small business, 3 employees. Were not looking to turn this into a major project, we just need to accept ACH.
Is there anything you could recommend us to complete our objective? Or just use something else?
sand crypt
Can you clarify the full scope of the ACH payment flow you want to offer? You seem to reduce it to "we want to accept ACH" but then immediately expand that scope by talking about also subscribing to updates about the process. In general ACH, along with other delayed notification payment method types, are more complex due to their asynchronous nature.
umbral zealot
Got it, I'm trying to understand the process. This is the first time dealing with Stripe and ACH.
With the Payment links, if a customer pays through them connecting their bank account. Will we be notified in some manner that the payment has completed or failed without the use of webhooks?
sand crypt
I don't believe there is a form of push notification for that other than via webhook events, though you would be able to view the status of the payment in the Stripe dashboard.
Are you already using Invoices by chance?
umbral zealot
I don't believe so, we have an online business that handles payments through Stripe.
I do see the payments being processed inside of Stripe.com under Invoices
But we don't handle them manually
sand crypt
Gotcha, I don't think it's worth switching to Invoicing just for ACH. There are some more robust automatic features around Invoices and Subscriptions if you're already using Stripe Billing, though those mostly focus on reaching out to the customer rather than notifying you:
https://dashboard.stripe.com/settings/billing/automatic
umbral zealot
got it thank you
sand crypt
Any time!
umbral zealot
Do you have a super rough idea how much it might cost to get the ACH payment implemented if we wanted to work it into a super basic workflow with notifications?
Like $500-$10,000? I'm not a developer so looking through the documentation hasn't given me any sort of idea.
sand crypt
Sorry, I don't. I know the process for building the integration, but I'm not sure what it would cost to have that built on your behalf.
umbral zealot
Got it. Thank you anyways. Have a great rest of the day.