#solancer

1 messages · Page 1 of 1 (latest)

covert anchorBOT
rancid saffron
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Hi

trail dragon
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Hello 👋
Are you creating the subscription with a recurring price here?

rancid saffron
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recurring price - not sure if I understand

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you mean the product ?

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This product what I'm trying to add is a one time

trail dragon
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yes, the product.

This product what I'm trying to add is a one time
that's the issue. You can't create a subscription with a one-time product

rancid saffron
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oh ok

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but this doesn't come up in the Stripe dashbaord when I try to search

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I only see this

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why am I not able to select this product prod_LX19ZLLSt7Pnmf

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is it because there is no price set on this product prod_LX19ZLLSt7Pnmf ?

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so it doesn't show up in the list to create a new subscription for the customer

trail dragon
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Quite possible yes

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You'd need to associate a price with the product

rancid saffron
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Name of the product: New product name
Recurring Price: $375
Start Date: Jan 24 2023
Free trial Days: 364 (to avoid card charge)
Prorate: true

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if I create a new a new product and add freetrial of 364 days the customer shouldn't be charged right?

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also I will be adding a back date for the start of the subscription - Jan 24 2023

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I want to avoid making a charge to the customer's card since she has already paid for it

trail dragon
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yes if you add a trial then they won't be charged

rancid saffron
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ok let me try that

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Some products in Stripe have prices, others to do not. My only guess is that the ones without prices are used when the system generates the subscription and the ones with prices were created to deal with issues like this.

trail dragon
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It would depend on your integration really, we won't know why some products don't have prices.

rancid saffron
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But is it normal to not have prices for products ?

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like as a convention

trail dragon
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Not really. You can't really use them anywhere without prices attached

rancid saffron
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oh ok

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Is it possible to remove price from a product once it's been created

trail dragon
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I don't think you can delete them but you can archive them instead

rancid saffron
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Thank you Hanzo

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really appreciate all the help

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My PO has been worried all week on this one