#solancer
1 messages · Page 1 of 1 (latest)
Hi
Hello 👋
Are you creating the subscription with a recurring price here?
recurring price - not sure if I understand
you mean the product ?
This product what I'm trying to add is a one time
yes, the product.
This product what I'm trying to add is a one time
that's the issue. You can't create a subscription with a one-time product
oh ok
I'm actually trying to create subscription using this https://admin.mytend.com/product/ec1a9acef8da4b80b7d3781c976348d9
but this doesn't come up in the Stripe dashbaord when I try to search
I only see this
why am I not able to select this product prod_LX19ZLLSt7Pnmf
is it because there is no price set on this product prod_LX19ZLLSt7Pnmf ?
so it doesn't show up in the list to create a new subscription for the customer
Name of the product: New product name
Recurring Price: $375
Start Date: Jan 24 2023
Free trial Days: 364 (to avoid card charge)
Prorate: true
if I create a new a new product and add freetrial of 364 days the customer shouldn't be charged right?
also I will be adding a back date for the start of the subscription - Jan 24 2023
I want to avoid making a charge to the customer's card since she has already paid for it
yes if you add a trial then they won't be charged
ok let me try that
Some products in Stripe have prices, others to do not. My only guess is that the ones without prices are used when the system generates the subscription and the ones with prices were created to deal with issues like this.
It would depend on your integration really, we won't know why some products don't have prices.
Not really. You can't really use them anywhere without prices attached
I don't think you can delete them but you can archive them instead