Theuknown | Stripe Developers | Page 1

eternal jasperBOT Feb 27, 2023, 4:50 AM

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bitter cove Feb 27, 2023, 4:51 AM

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Could you share the Payment Intent ID (pi_xxx)? It is possible for issuer to request 3DS if it's required

opaque swan Feb 27, 2023, 4:51 AM

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okay that would make sense

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so both me the merchant and the card issuer may have the 3DS secure code right

bitter cove Feb 27, 2023, 4:52 AM

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Yup! You may disable 3DS, but issuer may still request for 3DS to complete the payment

opaque swan Feb 27, 2023, 4:53 AM

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since i disabled it, mastercard has it enabled

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okay amazing

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thats beter for security

bitter cove Feb 27, 2023, 4:53 AM

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The issuer here refers to the card bank, not card network (mastercard)

opaque swan Feb 27, 2023, 4:55 AM

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pi_3MfuzIEzWbG0TbqA15S7rmeE

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can you verify this for me please

bitter cove Feb 27, 2023, 4:58 AM

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That's strange! I can't find pi_3MfuzIEzWbG0TbqA15S7rmeE in our system. Could you share your account ID (acct_xxx), so that I can double check? You can find your account ID by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

cobalt hill Feb 27, 2023, 5:00 AM

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Hi @opaque swan I'm taking over

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I can't find this PaymentIntent either. How did you create it?

opaque swan Feb 27, 2023, 5:05 AM

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acct_1M6JNYEzWbG0TbqA

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so my customer tried to make a payment for 2499.97

cobalt hill Feb 27, 2023, 5:06 AM

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I can't find this account either

opaque swan Feb 27, 2023, 5:06 AM

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not too long ago

cobalt hill Feb 27, 2023, 5:07 AM

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Can you double check your account ID?

opaque swan Feb 27, 2023, 5:08 AM

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i double checked

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which is weird

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its okay though I was just curious

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if i disabled 3DS

cobalt hill Feb 27, 2023, 5:08 AM

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What do you mean by disabling 3DS?

opaque swan Feb 27, 2023, 5:09 AM

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the secure code

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3DS because im having trouble allowing customers to make payments so im just trying to reconfigure some rules

cobalt hill Feb 27, 2023, 5:10 AM

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Whether or not a 3DS is required, it's up to the issuer bank and your Radar rule. As far as I know, there's no way to "turn off" 3DS.

#Theuknown