Brig | Stripe Developers | Page 1

maiden knotBOT Feb 24, 2023, 5:34 PM

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lofty walrus Feb 24, 2023, 5:35 PM

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Hi 👋

can you share a Payment Intent ID so I can check?

wise turtle Feb 24, 2023, 5:39 PM

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I am looking for it

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in the logs

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I am not seeing it in the logs for some reason

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but it is reporting on our papertrail as returning this error

lofty walrus Feb 24, 2023, 5:41 PM

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Okay do you see the failed API request in your Developer logs?

wise turtle Feb 24, 2023, 5:43 PM

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I have the start of it

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pi_3Mf27hGkJCAU

lofty walrus Feb 24, 2023, 5:43 PM

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Unfortunately I will need a complete ID to look it up

wise turtle Feb 24, 2023, 5:43 PM

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It is on a connected account to ours

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I will get back to you when I have more information. Thanks for the time.

lofty walrus Feb 24, 2023, 5:52 PM

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Sure thing, we'll be here to help when you've collected more details

wise turtle Feb 24, 2023, 5:56 PM

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found it

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pi_3Mf27hGkJCAU4QbU0uqYihqo

lofty walrus Feb 24, 2023, 5:58 PM

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This payment intent was attempted to be confirmed with a card that was saved using the Token API. It was declined

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It was created with a currency of CAD. You cannot switch the currency after an attempted payment

wise turtle Feb 24, 2023, 6:41 PM

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so is that the user went from a CAD payment method to a USD payment method?

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Or maybe when we came back to cancel the intent, it is using the wrong currency.

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I think that may be it.

compact epoch Feb 24, 2023, 6:52 PM

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👋 Snufkin had to head out so i'll be taking a look

#Brig