Matty | Stripe Developers | Page 1

jagged lavaBOT Feb 24, 2023, 5:22 PM

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urban pike Feb 24, 2023, 5:24 PM

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Hi 👋

In general this is because the issuing bank did not check this when we sent them the information.

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What Stripe tools are you using to collect card info?

eternal condor Feb 24, 2023, 5:25 PM

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Elements.

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And hello! 🙂

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I have two cards that were entered and they are the same card. One has the CVC as "failed" and the other is "unchecked", Same fingerprint, but different payment id.

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Is there a possibility that one was added in the dashboard and the other was added using elements? I don't have a way to see where they were added.

urban pike Feb 24, 2023, 5:29 PM

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If you are just adding a payment method, not actually making a charge, then it may be unchecked because we have not performed an authorization with the issuing bank yet

eternal condor Feb 24, 2023, 5:30 PM

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Ahhh.. that makes sense. I assume that's it then. If a charge is made, will that field update then?

urban pike Feb 24, 2023, 5:32 PM

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That will depend on whether the issuing bank supports CVC checking. It's more likely it will but ultimately these values are set by the bank so we can't be 100% certain

eternal condor Feb 24, 2023, 5:32 PM

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OK. Thank you so much for the help. Have a great day!

#Matty