#alpha-mouse
loud fern
west sandal
Hi 👋 in the flow shown in the document you referenced, you as the Platform handle the creation of a new Account and then provide an Account Link that your user uses to onboard the Account.
Is that what is happening here? Can you share the IDs of the Accounts you've created for this person?
weak peak
Sorry for misrepresenting reality, this is the flow that we do: https://stripe.com/docs/connect/oauth-reference
So we don't create the connected account ourselves,
west sandal
Gotcha, I'm not familiar with how that onboarding flow handles detecting returning users, though I thought it was based on either email or phone number.
If you use the approach you initially linked instead, you'll have control over creating the Account objects and I'm pretty sure that would let you circumvent any matching we would do.
I'm also pulling up that account to take a closer look.
west sandal
I see this account was created pretty recently, and wanted to confirm that the user you're working with attempted to create two accounts in the last couple days?
weak peak
Yes, come to think of it, that firstly linked flow should indeed be easier to reason about. I'll look into how to switch to it, but that switch won't happen soon.
Yes, the customer is a new one, and she's trying to set up two connected accounts, that's correct
west sandal
Sorry for the delay, the server has been a bit busy today. Taking a look at that account.
west sandal
Sorry, I'm not spotting any definitive, and when looking at my test flow for Express OAuth it continues to give me the impression that we match on either email address or phone number. I'm not sure if we try to do matching on other details during the process, like possibly on SSN or something similar, and would suggest reaching out to our Support team to see if they are more familiar with how that association behaves.
https://support.stripe.com/?contact=true
In the meantime, what I think may work is to use the new flow, but in a sort of one-off/adhoc flow. You can create an Account and Account Link for this user specifically, and then work on incorporating that flow as a more permanent solution later.
As long as you're using the stripeAccount header to make requests for your Connected Accounts (not too relevant most of the time with Express accounts) you should have no problem interacting with the Account.
https://stripe.com/docs/api/connected_accounts
weak peak
Makes sense, ok, thanks for your help, we'll try that!