#GoldenRuach

1 messages · Page 1 of 1 (latest)

lucid boltBOT
hardy ginkgo
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Hello there

snow condor
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Do you have the payment intent ID (pi_xxx) of the payment failure?

hardy ginkgo
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apparently, i don't have

snow condor
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Have you tried with a different card?

hardy ginkgo
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this issue pops up after i key in my details and hit pay now

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yes

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tried with more than 5 cards

snow condor
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Do you have a Stripe account ID (acct_xxx)?

hardy ginkgo
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yes

snow condor
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Could you share the account ID?

hardy ginkgo
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please give me a minute

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Here it is: acct_1MRsCMBJY6mWD67Y

snow condor
hardy ginkgo
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Thank you so much, let me try this

snow condor
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No problem! Happy to help 😄

hardy ginkgo
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Thank You so much! it works!
looks like the issue is with the minimum purchase

snow condor
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Great to hear that it works!