#oleg-codaio

1 messages · Page 1 of 1 (latest)

onyx breachBOT
short crown
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Hi. It's only possible via the Dashboard now. For the other two questions, I'd need to test this on my own. Have you tried testing it?

frail forge
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It's kind of hard to test this given you have to wait 90 days, but I did look at one of the events that got generated after the new policy took effect. Here's an example: evt_1MeOMlH2k4SQrn57sgOMotnW

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I didn't see anything in the subscription details indicative of test mode auto-cancellation, but perhaps I missed something

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Same with the event. That one (in test mode) was for an automatic cancellation due to the data retention policy.

This one was due to failed payment (in live mode): evt_1MeejgAegRHrUhUqzW4GWnqL

short crown
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I'm trying to test this on my end, thank you for your patience.

short crown
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After testing this, I do not think it's surfaces via the API. I'll provide this feedback to our product team for future product reiterations.

frail forge
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Got it, thanks. And I guess even for (3) there's no good way of telling that event apart?

We're looking at request to determine if the subscription was canceled intentionally vs automatically, but seems there's no way to tell beyond that

short crown
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That is correct, that is also part my feedback to the team. I could have made that clearer.