ehurynovich | Stripe Developers | Page 1

south fieldBOT Feb 23, 2023, 5:36 PM

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idle garden Feb 23, 2023, 5:36 PM

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We request permissions

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stripe apps grant permission "payment_links_read" "get payment links"
stripe apps grant permission "payment_links_write" "create payment links"
stripe apps grant permission "product_read" "get product"
stripe apps grant permission "connected_account_read" "get account info"
stripe apps grant permission "checkout_session_read" "get session info"
stripe apps grant permission "customer_read" "get customer info"
stripe apps grant permission "event_read" "get payment event"
stripe apps grant permission "issuing_authorization_read" "authorization"
stripe apps grant permission "webhook_read" "webhook"
stripe apps grant permission "mandate_read" "webhook"
stripe apps grant permission "payment_intent_read" "webhook"
stripe apps grant permission "payment_links_read" "webhook"
stripe apps grant permission "setup_intent_read" "webhook"
stripe apps grant permission "sku_read" "webhook"

young arrow Feb 23, 2023, 5:37 PM

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Hi there

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Can you share a request ID where you see this error?

idle garden Feb 23, 2023, 5:42 PM

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Where to get a request ID?

young arrow Feb 23, 2023, 5:43 PM

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https://support.stripe.com/questions/finding-the-id-for-an-api-request -- can you check your Dashboard?

idle garden Feb 23, 2023, 5:43 PM

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@jagged quail

young arrow Feb 23, 2023, 5:43 PM

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I don't remember if this will appear there for Stripe Apps

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But I believe there should be one still

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What are you trying to do exactly that is encoutnering this error?

jagged quail Feb 23, 2023, 5:55 PM

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Hi. We get this error when the app calls our api.

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there is a 'request_log_url "https://dashboard.stripe.com/logs/req_RUxNqny99ySVAZ?t=1677174608" message in the error details

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but no request log found with the specified ID.

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full response:

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{"error":{"code":"more_permissions_required_for_session","message":"You do not have the required permissions for this endpoint on account 'acct_1F93ocFafLjrC00f'. Having more permissions would allow this request to continue.","message_code":"more_permissions_required_for_session","request_log_url":"https://dashboard.stripe.com/logs/req_RUxNqny99ySVAZ?t=1677174608","type":"invalid_request_error"}}

young arrow Feb 23, 2023, 6:03 PM

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Thanks that has a requset ID

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Looking

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Hmm weird looks to be an issue with verifying signatures

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You have that all set up within your app like we talk about here: https://stripe.com/docs/stripe-apps/build-backend ?

jagged quail Feb 23, 2023, 6:13 PM

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yes. it works when i start app via stripe apps start

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when only for me

young arrow Feb 23, 2023, 6:14 PM

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Okay thanks, give me a few minutes to look further into this

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Actually can you show me what permissions you have set in your app manifest?

jagged quail Feb 23, 2023, 6:16 PM

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"permissions": [
{
"permission": "payment_links_read",
"purpose": "get payment links"
},
{
"permission": "payment_links_write",
"purpose": "create payment links"
},
{
"permission": "product_read",
"purpose": "get product"
},
{
"permission": "connected_account_read",
"purpose": "get account info"
},
{
"permission": "checkout_session_read",
"purpose": "get session info"
},
{
"permission": "customer_read",
"purpose": "get customer info"
},
{
"permission": "event_read",
"purpose": "get payment event"
},
{
"permission": "issuing_authorization_read",
"purpose": "authorization"
},
{
"permission": "webhook_read",
"purpose": "webhook"
},
{
"permission": "mandate_read",
"purpose": "webhook"
},
{
"permission": "payment_intent_read",
"purpose": "webhook"
},
{
"permission": "setup_intent_read",
"purpose": "webhook"
},
{
"permission": "sku_read",
"purpose": "webhook"
}
],

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and api

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"content_security_policy": {
"connect-src": [
"https://sppabt.parsers.me/products/"
],
"image-src": null,
"purpose": "api"
}

wise moss Feb 23, 2023, 6:19 PM

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Hello! I'm taking over and catching up...

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To clarify, your Stripe App works fine if you start it using the CLI, but it doesn't work and throws this error when used some other way?

jagged quail Feb 23, 2023, 6:25 PM

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yes

wise moss Feb 23, 2023, 6:26 PM

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Does that error get thrown immediately, or does it show up after some specific action/code is run?

jagged quail Feb 23, 2023, 6:28 PM

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I call api on load app. the error happens when i call our api

wise moss Feb 23, 2023, 6:28 PM

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Which API? Can you share the code that leads to this error?

jagged quail Feb 23, 2023, 6:30 PM

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this happens before the api code is executed

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wise moss Feb 23, 2023, 6:30 PM

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Do you have that account ID hard-coded anywhere or anything like that?

jagged quail Feb 23, 2023, 6:30 PM

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useEffect(() => {
setIsLoading(true);
setIsError(false);
getPrices().then(response => response.json())
.then(p => {
setPrices(p);
setIsLoading(false);
})
.catch(error => {
setPrices(null)
setIsLoading(false);
setIsError(true);
});
}, []);

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const getPrices = async(endpoint, requestData) => {
return fetch(api + 'products/' + environment.objectContext.id + '/prices', {
method: 'GET',
headers: {
'Stripe-Signature': await fetchStripeSignature(),
'Stripe-AccountId': userContext?.account.id,
'Stripe-UserId' : userContext?.id,
'Content-Type' : 'application/json',
},
});
};

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I take it from userContext

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as in the examples

wise moss Feb 23, 2023, 6:35 PM

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Ah, okay, so is fetchStripeSignature throwing the error?

jagged quail Feb 23, 2023, 6:41 PM

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10 min, I will try to check it

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yes, it's true

wise moss Feb 23, 2023, 6:45 PM

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Okay, so you run it via the CLI and it works. What are the exact steps you're taking to install and use the app that lead to this error?

jagged quail Feb 23, 2023, 6:45 PM

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CLI: stripe apps upload

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and Create a release in dashboard/apps

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and I updated keys for my api to live

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https://stripe.com/docs/stripe-apps/upload-install-app

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2 point

idle garden Feb 23, 2023, 6:48 PM

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wise moss Feb 23, 2023, 6:49 PM

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Can you provide more detail about the "and I updated keys for my api to live" step? That doesn't seem to be a typical approach?

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Ah, actually, can you add the plan_read permission and try again? You've got product_read, but I think you also need plan_read for what you're trying to do.

jagged quail Feb 23, 2023, 6:54 PM

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ok. I will try

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5 min

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in api I get prices and create payment links

wise moss Feb 23, 2023, 6:57 PM

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I think in order to access Prices you need plan_read.

jagged quail Feb 23, 2023, 7:06 PM

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the same error

wise moss Feb 23, 2023, 7:07 PM

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Hm. Okay, give us a few minutes to investigate further.

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What is the value of api in the code you shared earlier?

jagged quail Feb 23, 2023, 7:18 PM

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const api = 'https://sppabt.parsers.me/'

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and I added entry to manifest

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"content_security_policy": {
"connect-src": [
"https://sppabt.parsers.me/products/"
],
"image-src": null,
"purpose": "api"
}

wise moss Feb 23, 2023, 7:22 PM

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Thanks! We're continuing to investigate, thanks for your patience. 🙂

jagged quail Feb 23, 2023, 7:23 PM

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thanks for your help. 🙂

wise moss Feb 23, 2023, 7:38 PM

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Something to try: after you upload and install the app in live mode, does it work if you switch to another browser, or an incognito/private window?

jagged quail Feb 23, 2023, 7:42 PM

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I checked in private window, the same error

wise moss Feb 23, 2023, 7:43 PM

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Thanks for trying. Still working on it...

covert ferry Feb 23, 2023, 8:09 PM

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Just a quick update to say we've opened an investigation here, still working on this for you

jagged quail Feb 23, 2023, 8:10 PM

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ok

covert ferry Feb 23, 2023, 8:14 PM

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At this time, it looks like an issue on our end that we need to correct, not anything you've done. Will keep you updated when we have more to share.

idle garden Feb 23, 2023, 8:17 PM

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How can we know when it will be solved in order to move on? Will you write here?

covert ferry Feb 23, 2023, 8:18 PM

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We can update here, yes, but you might also want to write in to support about the issue in case it takes some time to fix.

jagged quail Feb 23, 2023, 8:19 PM

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I noticed that we have 2019-08-14 api version as Default, not 2022-11-15

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Could this be the cause of the error?

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on https://dashboard.stripe.com/developers page

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

covert ferry Feb 23, 2023, 8:23 PM

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I don't think that should be related, no

covert ferry Feb 23, 2023, 9:14 PM

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Small update: identified & fix should be coming soon

wise moss Feb 23, 2023, 10:06 PM

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@jagged quail @idle garden Are either of you still around?

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We believe this issue should be fixed now. Can you try again? If you're still having problems please let us know in the main #dev-help channel and we'll be happy to help more!

#ehurynovich