swegram

[spice maple]

thank you

[versed creek]

Can you share the details of the request you're trying to make here?

What customer ID are you trying to retrieve?

[spice maple]

I receive this message after I have entered the card number and confirmed the payment

https://teorionline.se/checkout/success.php?session_id=cs_test_a19xesyI8AAdeqmQKPNzDApefGRsPsSWQqXd6ReeV39XvzZfStz5oFdIGC&getID=1

i have activate the test mode

[versed creek]

this is a public channel, so if those details are sensitive you should remove them

[spice maple]

no it's not sensitive 🙂

its a test account

[versed creek]

I don't think the app credentials will help debug this, you need to review your server logs to see what your code is trying to do when that error is thrown

Stripe\Customer::retrieve(NULL)

That suggests you're trying to retrieve a customer but providing null instead of a valid customer id

You create this Checkout session here: https://dashboard.stripe.com/test/logs/req_lVUtZnLjTgNIrJ

[spice maple]

okej thank you, i will check that 🙂 it there any thing else you thing i need to know?

[versed creek]

This is using API version 2022-11-15, which is after our change to only create customers if_required by default during Checkout
https://stripe.com/docs/upgrades#2022-08-01

When creating a Checkout Session in payment mode, the default value of customer_creation has changed from always to if_required.

Are you using code you used with an older account, or from somebody else?

[spice maple]

yes i think i have an old version of the code

[versed creek]

If you need to have customer objects, you'll want to explcitly change that to request customer creation always

Or change your code to remove the dependency on the customer following Checkout payment