#solancer
stiff pagoda
raw spear
Is this an example for both 1 & 2 or just one of these?
Can you explain a bit more about both of these points while I review that example?
inland elm
Hi
so we have this customer sub that looks like is renewed on our system, however it was cancelled on 15 Sep 2022, 03:44 as per stripe
and then we have some log on stripe and our system which is a trigger from Stripe webhook
raw spear
It was set to cancel Jan 24 2023 on this request from Sept 2022: https://dashboard.stripe.com/logs/req_2pEfF6LS0l8wuh
This is a request you made to set this up
The subscription then cancelled on the indicated day
You probably want to set up your webhook endpoints to listen for customer.subscription.deleted events like this one:
https://dashboard.stripe.com/events/evt_1MTlBtAmPvfMjSzzH9rJjiZt
inland elm
What sent the request to cancel any idea if we can find that out?
raw spear
It was _set to cancel Jan 24 2023_ on this request from Sept 2022: https://dashb...
You can see the details of the request here in your dashboard
The source IP, the user agent that indicates our node client SDK was used etc
inland elm
Oh ok
above event says automatic as source
so the cancellation was set from our Backend systems then ?
raw spear
above event says automatic as source
That's the event, yes, it was automatically actioned based on the cancel_at you'd previously set
The request was a manual action by you to set that future cancellation