sai_rez

[neon leaf]

Can you share the sub_xxx IDs?

[hot pewter]

Sure one moment

sub_1JjmpwLmu5QiBx4BdS7dcHUu
sub_J8K2DxHHnrPdNY

To confirm these are on test mode

[neon leaf]

Let's see

Ah ok. Yeah, this is because of the new test mode retention policy: https://support.stripe.com/questions/test-mode-subscription-data-retention

For any test mode subscription that was created at least 90 days ago, Stripe will automatically cancel the subscription.

[hot pewter]

Ah okay, had no idea, does stripe offer any email subscriptions when new policies or changes are introduced?

[neon leaf]

Yep, we did send comms around this change back in November

[hot pewter]

Can anyone sign up or do they only going to account holders?

Also the document also relates to customers, are test customers also deleted?

[neon leaf]

Not sure I understand the question

[neon leaf]

Only related to test clocks

[hot pewter]

Are comms sent by email and do they only go to account holders?

[neon leaf]

Yes, the main email on the account