#Amer Bearat
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Hi 👋 if your customers aren't on a site or application that you provide, then you'll want to use an offline mandate rather than an online one.
https://stripe.com/docs/payments/ach-debit#mandates:~:text=Offline mandates—require that you present the specific terms of the transaction on a receipt or over the phone. The customer accepts those terms when they sign the receipt or verbally agree to the terms over the phone.