#ironbeard
errant summit
wind cosmos
This functionality is currently not available for US-based Stripe accounts.
I would suggest writing in to our Support team with an explanation of your use case if this is important to your flows.
https://support.stripe.com/?contact=true
latent hornet
😦 Okay, so the stuff I'm reading about generating invoices with customer-specific bank account numbers for the transfer etc is not possible in US?
wind cosmos
That is correct, the sections where you start seeing code snippets have 4 tabs representing the countries/regions where this is currently supported (European Union, United Kingdom, Japan, Mexico).
latent hornet
So if our clients require a bank account to transfer money into because they require Purchase Orders, then we need to do that outside of a Stripe flow?
wind cosmos
I would strongly recommend reaching out to our Support team with an explanation of your business use case first, but if they don't have anything they can offer then yes this would need to be handled outside of Stripe.
latent hornet
Gotcha, I'll reach out to them now. I was just hoping for some work around that could be implemented sooner. Thanks 🙂
(sorry, but I'm not seeing how to reach out to someone using your link..it just searches the documentation for me?)
wind cosmos
It should have linked to our Support page, but also opened the contact us modal near the bottom right of the page.
latent hornet
🤔 maybe Firefox is blocking the modal
wind cosmos
Hm, maybe, do you see a collapsed Contact us banner?
latent hornet
Firefox 110.0. Clicking on "Contact Support" at the top of the right sidebar just refreshes the page, but I think it should be going to something else (switching to Chrome...)
Yeah, clicking on "Contact Support" in Chrome asks me to log in (also wasn't logged in on Firefox, FYI)
Oh yeah, logging in on Firefox popped up the "Contact us" modal. It's just that clicking on "Contact support" didn't do anything (but on Chrome it correctly asks me to log in)
wind cosmos
Interesting, thank you for raising this, I'll take a closer look.
latent hornet
np, have a good one!
latent hornet
I understand if 1) you don't know or 2) can't tell me, but support said that the Bank Transfer feature was in "private beta" for US. Do you happen to have any idea if this is something that could be available in a year?
wind cosmos
Sorry, that's not something we have insight into.
latent hornet
Yeah, no worries 🙂 take care!
wind cosmos
Thank you, you too!