tobiasr | Stripe Developers | Page 1

lean loomBOT Feb 21, 2023, 11:32 AM

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grave olive Feb 21, 2023, 11:32 AM

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Hi
Can you provide more details about this, like screenshot, error message ?

polar talon Feb 21, 2023, 11:34 AM

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Our account id is acct_1M6E58HmtkSSwb5q

grave olive Feb 21, 2023, 11:37 AM

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Thanks for sharing these details, I invite you to send an email to Stripe Support at:
https://support.stripe.com/contact/email?topic=stripe_apps
And fill as much details as possible (these screenshot too)

polar talon Feb 21, 2023, 11:38 AM

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I've done that and I think someone is looking into it. It's taking a lot of time though and I found an answer to a similar question earlier in this channel so I thought I'd try here as well.

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This thread seemed very similar:
#dev-help message

grave olive Feb 21, 2023, 11:43 AM

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Reducing the size of your codebase (where possible) could help avoid these issues
Did you try this?

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Otherwise you should be waiting for the reply from Stripe App support team.

polar talon Feb 21, 2023, 11:45 AM

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Yes, I went back to the same codebase that was last accepted in the upload and tried uploading again with a new version number and it still fails

grave olive Feb 21, 2023, 12:18 PM

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OK I see, sorry but you need to wait for the reply of Stripe Support.

#tobiasr