Matt11 | Stripe Developers | Page 1

empty cedarBOT Feb 21, 2023, 7:32 AM

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lusty peak Feb 21, 2023, 7:32 AM

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Hi there, can you share with me the paymentIntent ID?

glass warren Feb 21, 2023, 7:37 AM

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the customer wasn't able to create the PI because he's receiving this: https://dashboard.stripe.com/logs/req_ECLcahzClpzoTT

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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is it something you can see in your dashboard?

lusty peak Feb 21, 2023, 7:40 AM

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OK. this card requires authentication but the legacy Tokens and Sources API doesn't support it.

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You should migrate your integration and use PaymentIntents API which support 3DS authentication https://stripe.com/docs/payments/payment-intents/migration

Migrating to the Payment Intents API

glass warren Feb 21, 2023, 7:41 AM

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oh I see, so the customer will never be able to pay right now?

lusty peak Feb 21, 2023, 7:43 AM

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Not possible

glass warren Feb 21, 2023, 7:45 AM

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Thanks Jack! Do you think that upgrading the API version will result in some weird behaviour in the platform? Do I need to check other things before upgrading?

lusty peak Feb 21, 2023, 7:46 AM

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No, updating the API version won't solve the problem. You need to migrate tot he PaymentIntents API

glass warren Feb 21, 2023, 7:47 AM

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yes yes I know but I see that I also need to update the API version. So I'm asking if doing that can cause other issues during payments/creating setup intent/payment intent etc

lusty peak Feb 21, 2023, 7:52 AM

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Yes. Updating API version is a huge change you need to be very careful

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https://stripe.com/docs/upgrades#how-can-i-upgrade-my-api These are the thing will affects your integration. I'll suggest you to use API versioning (https://stripe.com/docs/api/versioning?lang=node) to test your application with new API version before commit the upgrade.

Stripe API reference – Versioning – Node

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

API upgrades

Keep track of changes and upgrades to the Stripe API.

glass warren Feb 21, 2023, 7:54 AM

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Ok thanks! Can I always contact the support in case of need? 😄

lusty peak Feb 21, 2023, 8:03 AM

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Sure, feel free to reach out again if you need help

#Matt11