rushikeshRL | Stripe Developers | Page 1

tawdry marlinBOT Feb 21, 2023, 6:17 AM

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wanton spruce Feb 21, 2023, 6:17 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

past oracle Feb 21, 2023, 6:18 AM

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we are using test mode with asychronous refund card number

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In this scenario, refund status is updated to failed after some time. Can we initiate a refund to charge if previous attempt to refund is failed?

past oracle Feb 21, 2023, 6:46 AM

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@wanton spruce

wanton spruce Feb 21, 2023, 6:49 AM

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Was the first refund request full refund or partial refund?

past oracle Feb 21, 2023, 6:53 AM

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it was partial

wanton spruce Feb 21, 2023, 6:55 AM

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OK, you can create subsequent refunds as long as the total amount is < the original charge amount

past oracle Feb 21, 2023, 7:05 AM

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we are getting error:

wanton spruce Feb 21, 2023, 7:06 AM

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Can you share with me the request ID?

past oracle Feb 21, 2023, 7:08 AM

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will this work ? req_dM2s1QInVlBJp6

wanton spruce Feb 21, 2023, 7:11 AM

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OK. Since the previous refund failed, you can't create a refund for the same charge anymore.

past oracle Feb 21, 2023, 7:13 AM

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is there any codition like if the failed reasons is this then only subsequent refunds can be created or not

wanton spruce Feb 21, 2023, 7:16 AM

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If the refund has failed before, (i.e., the card is cancelled and thus not available) the subsequent refunds will also fail.

#rushikeshRL