yuvi00001 | Stripe Developers | Page 1

waxen duneBOT Feb 21, 2023, 5:52 AM

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vivid nest Feb 21, 2023, 5:53 AM

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hello! the Subscription should change to past due if the customer still hasn't paid the invoice by the due date. Have you tested it out?

in case you haven't seen this yet, you can use test clocks to mimic the passing of time : https://stripe.com/docs/billing/testing/test-clocks

last furnace Feb 21, 2023, 7:15 AM

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Hi Alex, I've been simulating these scenarios with testClock only..
But when I set testClock past the due date, the status of subscription stays "active".
My question was, am I using the right parameters for the same?
Thanks.

astral finch Feb 21, 2023, 7:16 AM

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Hi @last furnace I'm taking over. Can you share with me the subscription ID?

last furnace Feb 21, 2023, 8:10 AM

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sub_1Mdqt1SDGA5oE739ufQUnuEG
this subscription is made with a test_clock

astral finch Feb 21, 2023, 8:18 AM

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OK. This subscription's invoice was paid successfully by using the payment_method collected during checkout, and that's why its status is active.

last furnace Feb 21, 2023, 8:35 AM

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during the checkout, payment was collected for oct 7 to nov 7,
now my test_clock is at nov 14 and an invoice is generated for the next cycle ( nov 7 to dec 7 ) which is not paid
shouldn't the subscription status change to "past_due" as payment is not made againist the latest invoice ??

astral finch Feb 21, 2023, 8:39 AM

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https://dashboard.stripe.com/settings/billing/automatic it's currently retrying based on your Retry schedule settings.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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Your current settings is when all retries failed -> cancel the subscription.

last furnace Feb 21, 2023, 8:42 AM

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ohh i see, I'll update the settings and will try creating this scenario again.

#yuvi00001