#artdudejoe

1 messages · Page 1 of 1 (latest)

celest wagonBOT
hazy stone
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Are you getting this error with Express Connected Account?

plush pulsar
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It is a standard account I believe

hazy stone
plush pulsar
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Let me get to that

hazy stone
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Just to double check. But for Standard Accounts you can't update that field

plush pulsar
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I believe that's the issue BUT I need to for processing HSA/FSA payments

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Our Connect customers are acupuncture clinics

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Here's the request ID req_OoGlbRwP9PD6UX

hazy stone
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Does the Connected Account tried to update that field from their end?

plush pulsar
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They can't find a way to do that via Dashboard

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I initiated a change via $stripe->accounts->update(

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got the error

hazy stone
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Ok according to the requestId, your are updating the Standard Connected Account as a Platform.

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And you can't update it.

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As a platform

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but it's not possible to do this via API

plush pulsar
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So you think it could be done via Stripe Support staff

hazy stone
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Not sure too, but I invite you to give it a try.

plush pulsar
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I will reach out to our rep.

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Thanks for your help @hazy stone

hazy stone
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Welcome!