#artdudejoe
1 messages · Page 1 of 1 (latest)
Are you getting this error with Express Connected Account?
It is a standard account I believe
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-requestd
Let me get to that
Just to double check. But for Standard Accounts you can't update that field
You can update business_profile only for custom and express:
https://stripe.com/docs/api/accounts/update#update_account-business_profile
I believe that's the issue BUT I need to for processing HSA/FSA payments
Our Connect customers are acupuncture clinics
Here's the request ID req_OoGlbRwP9PD6UX
Does the Connected Account tried to update that field from their end?
They can't find a way to do that via Dashboard
I initiated a change via $stripe->accounts->update(
got the error
Ok according to the requestId, your are updating the Standard Connected Account as a Platform.
And you can't update it.
As a platform
I invite you to reach out to support and see how you can update that field:
https://support.stripe.com/contact
but it's not possible to do this via API
So you think it could be done via Stripe Support staff
Not sure too, but I invite you to give it a try.
Welcome!