KianBrose | Stripe Developers | Page 1

wicked creekBOT Feb 20, 2023, 2:51 PM

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violet flame Feb 20, 2023, 2:51 PM

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Hi there!

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The error seems pretty clear to me: you are using a price ID that is no longer active

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Can you share the request ID (req_xxx)?

topaz zealot Feb 20, 2023, 2:51 PM

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Yes, one moment

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Request req_roi6wE0p9yzj3e:

violet flame Feb 20, 2023, 2:52 PM

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Yes, the price you are using (price_1LntO9AbuPr55TmTkAlv60OC) is no longer active

topaz zealot Feb 20, 2023, 2:52 PM

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I think I might have found the issue, an employee might have pushed a change to the environment variables holding the price IDs

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Do these IDS ever change by themselves?

violet flame Feb 20, 2023, 2:54 PM

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What do you mean?

topaz zealot Feb 20, 2023, 2:55 PM

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As in the API price IDS

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I saw that the bottom archived one was the one being used for some reason

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A bit unsure of how it happened

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It wasn't a stripe issue, apologies for the thread

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I'll look over the github logs to see what happened to the configuration file

violet flame Feb 20, 2023, 2:56 PM

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This is the request that archived the price: https://dashboard.stripe.com/logs/req_fCXDNTpwFcYMne

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It was made in the dashboard

topaz zealot Feb 20, 2023, 2:57 PM

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Yes, I had archived the price a few months ago

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What puzzles me is that the new prices that were not archived were "active" as in actively generating revenue before this error popped up a few minutes ago

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So somehow the old id got reverted back inside our own code, so not a stripe issue

violet flame Feb 20, 2023, 2:58 PM

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Got it!

topaz zealot Feb 20, 2023, 2:58 PM

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On another note, I did not know that the logs tab existed

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Thank you

#KianBrose