Ioanna | Stripe Developers | Page 1

wicked mistBOT Feb 20, 2023, 9:37 AM

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cerulean tree Feb 20, 2023, 9:39 AM

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Hi
there is no substract action, you can either set or increment an usage_record
https://stripe.com/docs/api/usage_records/create#usage_record_create-action
I think in your case you can simply do a set with the new substracted value

gilded flare Feb 20, 2023, 9:47 AM

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I tried setting the usage and it increased even more

cerulean tree Feb 20, 2023, 9:54 AM

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Can you share the ID (req_xxx) of the API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

gilded flare Feb 20, 2023, 9:57 AM

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I tried setting it through the stripe ui

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But the problematic subscription id is: sub_1MW8y6K9qmDpbyxADXWpfuJB

cerulean tree Feb 20, 2023, 10:11 AM

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Yeah I mean what is the requestId you did in order to set/increase the usage record?

gilded flare Feb 20, 2023, 10:19 AM

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Not sure how to get that tbh

cerulean tree Feb 20, 2023, 10:20 AM

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in the response header of the Stripe API call, you have the requestId, can you share it please?

gilded flare Feb 20, 2023, 10:28 AM

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req_sffY4fODsEgR2N

patent oasis Feb 20, 2023, 10:36 AM

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Thanks! Give me a few minutes to look into this.

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In the request you shared you set the quantity to 28 and it seem to have worked. So what is the issue?

gilded flare Feb 20, 2023, 10:43 AM

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That the current usage for that person is not 28 but 72

patent oasis Feb 20, 2023, 10:46 AM

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You are correct, let me check this.

gilded flare Feb 20, 2023, 10:49 AM

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thank you very much

harsh cargo Feb 20, 2023, 11:05 AM

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yeah, that's weird, I don't know why it appears that way, since you use action:set. I'd suggest writing to https://support.stripe.com/?contact=true to dig into this in more detail, we spent 10 minutes looking here and don't know why

#Ioanna