nunu | Stripe Developers | Page 1

hazy dragonBOT Feb 20, 2023, 5:39 AM

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stable heart Feb 20, 2023, 5:39 AM

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Hi @raw mason how can I help?

raw mason Feb 20, 2023, 5:39 AM

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can you pls check

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in_1McOAm4QaX6rjO21eQ0you9M

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can this invoice be split in to pay in installments?

stable heart Feb 20, 2023, 5:40 AM

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Do you mean Buy now pay later? https://stripe.com/docs/payments/buy-now-pay-later

Buy now, pay later

Learn about buy now, pay later methods with Stripe.

raw mason Feb 20, 2023, 5:42 AM

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yes but this invoice is in retry state, can anything be done from the dashboard?

stable heart Feb 20, 2023, 5:45 AM

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https://dashboard.stripe.com/events/evt_3McPAE4QaX6rjO211xBQRkWJ You can listen to the invoice.payment_failed and retrieve its payment_intent object to understand why it failed.

In this particular invoice, the payment failed due to insufficient_funds

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https://dashboard.stripe.com/settings/billing/automatic You can configure your billing settings and let Stripe automatically email your customers in the event of failed payments, or you can also reach out to your customers directly and ask them to use a different payment method to complete the payment.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

raw mason Feb 20, 2023, 5:48 AM

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ok, but the customer wants to pay in installments

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can anything be done from the dashboard to pay this invoice in installments

stable heart Feb 20, 2023, 5:49 AM

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No, Stripe Invoicing doesn't support installments.

#nunu