#Kamon
open flame
scenic olive
Hi, can you confirm that when you say 'needs to be transferred to a customer' you mean a connected account?
Yes, the account must not have past due requirements.
earnest chasm
Correct, to a connected account -- sorry.
Interesting, that's only past due requirements, correct? Could I in theory, create the account for a client, allow them to start taking transactions (destination charges) until requirements have become past due? I'm trying to reduce friction with onboarding, so letting them choose to onboard with Stripe at a later date would be ideal.
scenic olive
You can pass the transfer_group as stated here: https://stripe.com/docs/connect/charges-transfers#transfer-options when creating the Payment Intent, then use that on the Transfer creation.
That should be correct as long as there is not a past due.
earnest chasm
Gotcha, thanks for the info!
What happens in the event that a charge is awaiting a payout, but the account has payouts_enabled set to false?
scenic olive
Can you add clarity on what you mean with 'charge is awaiting a payout,'?
earnest chasm
So, let's say we have manual payouts enabled. There has been 3 destination charges made to the connected account. Between the time the funds for the charges have been collected and a payout has been made to the connected accounts external account, the connected account's payouts_enabled status gets set to false. What happens?
scenic olive
Since the payout looks to be disabled after the payout was initiated, it would still try to payout to the bank associated to the Connected Account.
earnest chasm
It would be before the payout was initiated.
Charged captured, before payout has been initiated, and the account has payouts disabled
scenic olive
If it's before, then no payout will be sent. Also, you mentioned 'manual payouts' so you'd get an error here
earnest chasm
Okay, so the charge amount would be help in the connected Stripe account's balanced until they have payouts_enabled again, correct?
scenic olive
Yes!
earnest chasm
What happens if they never complete that step :)?
scenic olive
I'm not as familiar with that and you'd want to reach out to out support team. Our support team will be able to assist you better than I can: https://support.stripe.com/contact. Happy to answer any technical questions here