LuisEgusquiza

[valid orbit]

Hi there

You are saying that you never received a microdeposit in your bank account?

[wooden fractal]

It's correct

PI=pi_3MZKaeJfOL9bpqQg0PkpUcGT

your help please

[valid orbit]

I can't really help with this sorry as it isn't a technical issue specific to the API. You'll want to reach out to our Support team if you never received a microdeposit and have them look into this side of things. You can reach out to them via https://support.stripe.com/contact/login

[wooden fractal]

thank you so much,

Another question please, how do you refund a payment made by bank transfer?

[valid orbit]

Which bank transfer currency are you working with?

Overall we talk about this here: https://stripe.com/docs/payments/customer-balance/refunding

And you use the refunds endpoint to issue a refund

And pass instructions_email

[wooden fractal]

Thank you very much I will check and if there is any doubt I will ask you for help again

[valid orbit]

Sounds good!

[wooden fractal]

one last query.

1. I create the intention to pay.
2. I confirm the intention to pay.

This is where Stripe sends the code or the micro deposit, right? Or do I have to do something else after confirming? since the status says require_action

[valid orbit]

Nope as soon as you confirm then Stripe should send the microdeposit. It should arrive in 1-2 days. See: https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=API#web-verify-with-microdeposits

[wooden fractal]

ok thank you very much it has been a great help