#eoghanobrien

1 messages · Page 1 of 1 (latest)

mossy hingeBOT
steady scroll
#

Hi there. What do you need help with specifically?

hollow isle
#

Payment Intent is pi_3MbvZ1E3c9sWyeru0vsItBn3

#

I created a sub using Stripe Checkout, then later programmatically updated the sub to a new price id and set it to prorate

#

All of that worked fine but the payment failed because the payment intent (above) didn't have a payment method attached

#

I don't understand why it didn't have a payment method, isn't that created and stored for offline payments automatically?

#

because the original payment went through Stripe Checkout

steady scroll
#

Let me take a look

#

Default payment method is only set at the subscription level not customer level

hollow isle
#

Huh okay, so given what I explained above, what would be the best time to do what you're suggesting? Add the payment method to the customer before I change the subscription or before I create the invoice?

steady scroll
#

Any time before you need to create an ad-hoc invoice

#

Doesn't matter as long as it's done before you create an invoice manually

hollow isle
#

Okay, thank you! And thanks to you and your team for all of the fantastic support you all provide here!!