charlie | Stripe Developers | Page 1

maiden hingeBOT Feb 16, 2023, 4:25 PM

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faint spear Feb 16, 2023, 4:27 PM

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Can you share the account id's involved?

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I think they'll need to disconnect

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Also can you share the request id where you had them re-link with read-write permissions?

ornate grotto Feb 16, 2023, 4:54 PM

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Sure, I'm trying to dig it up. Give me a minute

ornate grotto Feb 16, 2023, 5:10 PM

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Okay, acct_1DhiB0A5V90DISmQ was linked to acct_1E8abREL0vWB8tKv via Stripe Connect with read only permission. Later, it was linked again with read-write. But it still only has read-only

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I'm unsure how to find the request id where they relinked in my dashboard. Can you point me in the right direction?

uneven pumice Feb 16, 2023, 5:13 PM

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

ornate grotto Feb 16, 2023, 5:31 PM

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We have 0 /v1/account_links logs despite having 1884 connected accounts. Is this the correct endpoint? We're using the stripe hosted page to let people connect AKA redirecting them to https://connect.stripe.com/oauth/v2/authorize?scope=read_write

uneven pumice Feb 16, 2023, 5:37 PM

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yeah, OAuth is entirely separate from Account Links

ornate grotto Feb 16, 2023, 5:43 PM

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Okay, so how do I get you this ID you need? Sounds like it doesn't exist?

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I suppose there is no formal method for upgrading a permission on an account? It sounds like nobody knows if this works and it might work if I try first revoking the access and then re-requesting with the elevated permission?

uneven pumice Feb 16, 2023, 5:46 PM

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It's possible you might be getting errors due to this:

Starting in June 2021, Platforms using OAuth with read_write scope won’t be able to connect to accounts that are controlled by another platform.
https://stripe.com/docs/connect/oauth-reference

Connect OAuth reference

This reference lists available public methods for our OAuth endpoints for Connect.

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That guide talks about adding r/w permissions to accounts, but I'm not sure if that helps you or not. This is a legacy onboarding flow, so we mostly recommend moving over to Account Links instead

ornate grotto Feb 16, 2023, 5:50 PM

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Oh wow. Yeah that account does have another read_write platform. It actually has a few of them. That would explain it. We didn't receive an error though. We got tokens back and everything. They just are read_only.

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Does moving to Account links allow us to have multiple read_write?

uneven pumice Feb 16, 2023, 5:50 PM

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Unfortunately I think that is expected (though obviously an error would be more helpful)

ornate grotto Feb 16, 2023, 5:51 PM

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Like if he already has a platform with read_write access, can he still grant it to us through account links or that's not allowed like Oauth?

uneven pumice Feb 16, 2023, 5:53 PM

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If I understand it correctly, I believe Account Links give read/write on all connected accounts by default.You don't have to specify scope

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And that happens whether or not another platform has access

#charlie