#Floofy Bat

1 messages · Page 1 of 1 (latest)

potent ridgeBOT
median oyster
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Hey jack. Sorry the question is a bit unrelated to developer stuff. I just cant afford to wait 24H for support else its going to charge me again.

sage shadow
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Hi there, so you subscribed through a merchant who uses stripe for payments, am I right?

median oyster
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Yeah thats correct. I dont have a stripe account myself. THey sent a direct link (stripe.com) to make the payment and set it as recurring daily.

sage shadow
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You should reach out to the merchant directly to ask them to cancel the subscription for you.

median oyster
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It was actually a scam on their end. So they've completely blocked me.

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Here was the link they sent.

sage shadow
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https://support.stripe.com/questions/reporting-a-fraudulent-transaction-from-a-business-using-stripe If you believe this is a fraudulent transaction, you can file a dispute with your bank

Reporting a fraudulent transaction from a business using Stripe : S...

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

median oyster
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Will do. and How do i stop the recurring payment?

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as its on stripes end

sage shadow
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You should just contact your bank and ask them to freeze your card.