#wendy

1 messages · Page 1 of 1 (latest)

slender valeBOT
vague burrow
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I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

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leaden acorn
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I actually try to use the credit note create endpoint to do this but it won't let me and that's why i went to the dashboard

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does the credit note needs to be against an existing item line of the open invoice? i don't want it to be

vague burrow
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I'm not sure what you mean. Realistically I would reach out to support as I don't have a lot of context

leaden acorn
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so i have an open invoice
i want to add a credit note to it but it's not against an existing invoice line

vague burrow
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Again, I'm not sure what you mean. You're using terms like "against" and "invoice line" and I don't know what you're referring to. What API methods are you using? Can you provide a step-by-step list that I could use to reproduce your situation?

leaden acorn
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POST credit note endpoint with an "open" invoice

vital kettle
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Hi, stepping in. I'm still insure what you're trying to do. If you're using the Dashboard, I recommend that you reach out to our support team. They will be able to assist you better than I can: https://support.stripe.com/contact as this chat is focused on developers and technical questions.

leaden acorn
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i am a developer

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nvm

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POST credt note endpoint is NOT a dashboard thing, is it

vital kettle
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It is not, but from the earlier conversation you mentioned Dashboard a few time. Let's back out.

What steps are you taking? What is your end state? Have you reviewed this document, https://stripe.com/docs/invoicing/dashboard/credit-notes on how Credit Notes work? Where are you actually stuck?

leaden acorn
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I have an "open" invoice from create subscription call, i like to add a credit note to this "open" invoice through endpoint(s), is it possible? before paying the invoice

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so dsicounts is the flow i think as I don't acutally has an item line of that open invoice to create the credit note to
but I don't want to create coupon to use discount

vital kettle
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I see, you're just trying to confirm if you can create a credit note on a open invoice? Is that accurate?

leaden acorn
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yes

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but not against any of the existing item line of that open invoice

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the credit not is not against ...

vital kettle
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What you're looking for is not possible. When you create a custom line item on a credit note for an open invoice, the amount_due on the invoice decreases based on the custom_line_items in the credit note.

leaden acorn
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so i have to specify an existing item line from the open invoice in create credit note call?

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just double check what i read, thanks for listening

vital kettle
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That is correct