NewtReyes | Stripe Developers | Page 1

main atlasBOT Feb 15, 2023, 5:38 PM

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ancient gate Feb 15, 2023, 5:39 PM

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Hi there

south oracle Feb 15, 2023, 5:39 PM

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Hi, @ancient gate

ancient gate Feb 15, 2023, 5:39 PM

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Hmm that doesn't seem like the correct failure message

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Can you provide a PaymentIntent ID where you tested this?

south oracle Feb 15, 2023, 5:39 PM

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This is using a setup intent

ancient gate Feb 15, 2023, 5:39 PM

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Whoops

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That's what I meant

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That ID

south oracle Feb 15, 2023, 5:40 PM

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seti_1MboqvIJwkxnVmNVfPWpN7m2

ancient gate Feb 15, 2023, 5:42 PM

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Weird. Feels like a bug but give me a few mins to look

south oracle Feb 15, 2023, 5:42 PM

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Thank you

ancient gate Feb 15, 2023, 5:43 PM

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Looks like that seti is the 9995 card. Can you provide one with the 0002 card as well?

south oracle Feb 15, 2023, 5:45 PM

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Yes

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One sec

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Here: seti_1Mbp33IJwkxnVmNV71dqH0Gd

ancient gate Feb 15, 2023, 5:47 PM

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Thanks

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Actually that looks like 9995 too

south oracle Feb 15, 2023, 5:47 PM

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Mmmmm

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strange

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give me a sec

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What about this one: seti_1Mbp60IJwkxnVmNVqhGbsufJ?

ancient gate Feb 15, 2023, 5:50 PM

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Yep that's good thanks

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Have you tested with any of the other numbers?

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Do they all return that same response for SetupIntent?

south oracle Feb 15, 2023, 5:51 PM

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No

ancient gate Feb 15, 2023, 5:51 PM

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If you don't mind running a few more tests while I'm looking into that from my side that would help

south oracle Feb 15, 2023, 5:51 PM

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I started with those 2, saw the error msgs being that same and came for help

ancient gate Feb 15, 2023, 5:51 PM

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Gotcha

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If you have time to test then great, otherwise give me a few

south oracle Feb 15, 2023, 5:51 PM

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Testing with other numbers now

ancient gate Feb 15, 2023, 5:52 PM

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thanks

south oracle Feb 15, 2023, 5:53 PM

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seti_1MbpA8IJwkxnVmNVlhpgSqt3 for cc 4000000000009987 (charge_declined_lost_card)

ancient gate Feb 15, 2023, 5:54 PM

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Thanks

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Looks like we just aren't responding with the right error

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I'll file this with our Terminal team and we'll get this fixed up

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Thanks for flagging

south oracle Feb 15, 2023, 5:55 PM

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I think this is the first time I actually found a bug!!!

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😄

ancient gate Feb 15, 2023, 5:56 PM

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😅

south oracle Feb 15, 2023, 5:56 PM

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Question: on top of the correct message, may I expect a related error code?

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Right now all I am seeing is invalid_request_error

ancient gate Feb 15, 2023, 5:59 PM

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Yes there should be an error_code and there are ones from those examples. Ie: https://dashboard.stripe.com/test/logs/req_XdgeLJOjuUqBBD shows code: "setup_intent_authentication_failure

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The error code should align to what we show here: https://stripe.com/docs/terminal/references/testing#test-cards-for-specific-error-cases

south oracle Feb 15, 2023, 6:00 PM

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Awesome

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thank you

south oracle Feb 15, 2023, 6:22 PM

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btw, any ETA on this getting fixed?

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Couple of days, maybe?

ancient gate Feb 15, 2023, 6:24 PM

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Just flagged it to the team. Can't really give an explicit ETA but I'll be pushing them to fix this quickly.

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If you want to stay updated, you could write into our Support team and let them know about this conversation and they can track the progress internally and then let you know when this is fixed.

south oracle Feb 15, 2023, 6:27 PM

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Any specific email I should send a message to?

#NewtReyes