#Julio
open coral
warm jay
ok
somber dagger
This PaymentIntent has multiple payment attempts. First it was declined by the bank, and then later the 3DS failed.
Should the paymentSheet (react native) handle the authentification with the bank ?
Yes it does. But the user can fail the 3DS flow or the bank can refuse the payment. Stripe has no control over this.
warm jay
But the user on the phone said the 3DS authentication was successful , i should not trust him ?
i updated recently the librairies, is this not a bug ?
?
lusty jacinth
Hi there 👋 I'm jumping in to lend a hand, please bear with me a moment while I catch up on the context here.
warm jay
Hello
lusty jacinth
The first error on the confirm of the SetupIntent was card_declined:do_not_honr
https://dashboard.stripe.com/logs/iar_gk7YZtKgCPT1zB
https://stripe.com/docs/declines/codes#:~:text=of currency specified.-,do_not_honor,-The card was
Which mean that the customer need to reach out to their bank account and check what is blocking or use another card.
Now back to the event you shared, the authentication (3ds )was failed, and here is the failure event:
https://dashboard.stripe.com/events/evt_1MbgH0FVEFVGD6LSwrHUYZfi
Which is showing that:
The latest attempt to set up the payment method has failed because authentication failed.
In other words, the 3D Secure authentication was failed.
warm jay
Yeah ok so he should try again
Ok I'll try to make a appointment with the customer to see for real what he did
lusty jacinth
Yes, and please don't hesitate to come back if you have any follow up question.