#KRS
1 messages · Page 1 of 1 (latest)
pasting a calculation which is done via line items charge and then via direct amount. ours is 1 cent lesser
Hi there, you need to give me more context
our subscription has 5 different prices - 3 prices with 1 qty and 2 prices with 2 quantity, when we create the price we create it using the charge amount calculation formula of stripe, so it is calculated at the the price item.
i have captured the calculation for each price with qty resulting in the line item in the invoice. then when the stripe fees is calculated for line item it is coming as 13.14 where as stripe actually takes 13.15 because when it is calcualted for the full amount together, it is different
it looks like rounding off error when individual items are rounded versus the full amount calculatio
I looking for the best way to fix the rounding off error when calculated with indivudal line items versus full amount
Are you using tax_rate or stripe tax?
no.
OK. For question related to stripe fee, I'll suggest you to reach out to Stripe support https://support.stripe.com/contact directly
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
it is not about the fee, it is about how we should setup the price items to match the fee calcuation of stripe
basically this formula https://support.stripe.com/questions/passing-the-stripe-fee-on-to-customers when done to individual line items versus full amount, there is a rounding of error
I don't think stripe's first level support will be able to help with this clarification