dopeboyz | Stripe Developers | Page 1

random thunderBOT Feb 15, 2023, 5:36 AM

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sweet flint Feb 15, 2023, 5:37 AM

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Hi there, can you describe the problem?

white merlin Feb 15, 2023, 5:42 AM

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So i am trying to upgrade and downgrade subscription of users, where a user can go from $20-$50 package, while upgrading i am just resetting the billing cycle to now but if the user decided to downgrade $50-$20 i am schedule updating it but when i check it from dashboard it's showing $0 and not showing the schedule update chip either

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Screenshot_2023-02-15_at_11.06.35_AM.jpg

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This is the code for downgrading

summer ruin Feb 15, 2023, 5:47 AM

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Do you intend to downgrade subscription immediately or in the future?

white merlin Feb 15, 2023, 5:48 AM

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This chip isn't showing up but when i manually downgrade it from dashboard it this chips shows

Screenshot_2023-02-15_at_11.16.09_AM.jpg

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In future

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Coz i want the user to use the premium perks even if he downgrades it

summer ruin Feb 15, 2023, 5:48 AM

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Could you share the subscription ID (sub_xxx)?

white merlin Feb 15, 2023, 5:49 AM

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sub_1MbdObA6RSS0ndD1LfCMiEfs

summer ruin Feb 15, 2023, 5:56 AM

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In https://dashboard.stripe.com/test/logs/req_OCrtlhOtysBjZL, the first phase is current cycle. You're technically updating the subscription now (not future). Since the current schedule was updated immediately, Update scheduled badge won't be shown

white merlin Feb 15, 2023, 5:56 AM

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So how do i fix it?

summer ruin Feb 15, 2023, 5:57 AM

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When do you want to downgrade the subscription? Is it next billing cycle?

white merlin Feb 15, 2023, 5:57 AM

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Yepp

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When the current $50 subscriptions

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Ends

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From the dashboard i follow these steps
I update the subscription with proration on and then i change the product in my case it's price then i schedule update it with end of the current period selected

summer ruin Feb 15, 2023, 6:04 AM

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If you wish to downgrade the subscription, you can add remain the first phase (phase 0) and add second phase (phase 1). Phase 1 will only kick in once phase 0 completes.

Your current code modifies first phase (current phase) currently.

white merlin Feb 15, 2023, 6:06 AM

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So do i add second phase too?

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And what value will it have

white merlin Feb 15, 2023, 6:23 AM

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Now scheduled chip showing up but the invoice is zero dollars

Screenshot_2023-02-15_at_11.52.40_AM.jpg

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I think i am doing something wrong while upgrading how do i reset the billing cycle while upgrading, basically i want to set this option while upgrading

Screenshot_2023-02-15_at_11.51.45_AM.jpg

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This is how i am upgrading the subscription

sweet flint Feb 15, 2023, 6:26 AM

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Hi @white merlin I'm taking over. Can you give me a short summary of your latest problem?

white merlin Feb 15, 2023, 6:26 AM

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And do i have to release any schedule subscription if there's any

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Hey @sweet flint could you please help me out i have been stuck on this problem for couple of weeks and the app is on production

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We have to disable to payment method due to this issue

sweet flint Feb 15, 2023, 6:28 AM

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OK. So what's the business problem that you are trying to solve?

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In the earlier discussion it looks like you want to upgrade/downgrade subscriptions. May I know why you want to use schedule instead of updating the subscription direclty?

white merlin Feb 15, 2023, 6:33 AM

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Coz i want the user to use the upgraded perks until this upgraded plan cycle end

sweet flint Feb 15, 2023, 6:35 AM

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OK, so if I understand you correctly. When your customer downgrade, you don't want proration, and you want to only invoice your customer the new price in next invoice.

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For instance, your customer is currently on a $30 plan that he subscribed on 1 Jan. One 2 Feb he chooses to downgrade to $10 plan.

You want him to continue using the $30 plan until the end of Jan and only charge him $10 on 1 Feb.

Is this the correct understanding?

white merlin Feb 15, 2023, 6:42 AM

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Yepp

sweet flint Feb 15, 2023, 6:43 AM

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Got it. An easier way is to just disable proration when you updating the subscription https://stripe.com/docs/billing/subscriptions/prorations#disable-prorations

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You don't even need to use Schedules API

white merlin Feb 15, 2023, 6:45 AM

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I had it that way before

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But we had some issues so we moved with this approach

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So I'll tell you what i want to achieve

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I create a subscription of $20 today then i decided to go from $20-$50 today so the next invoice should be $30 with proration on and resetting the billing cycle, but when again this use decided to go from $50-$20 with cycle i want it to be scheduled update with end of current cycle on

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This is upgrade package code

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This is my downgrade code

sweet flint Feb 15, 2023, 6:58 AM

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You can achieve it by updating the subscription directly without using schedule

white merlin Feb 15, 2023, 6:59 AM

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But how could we do it with schedule update

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Coz that's what we need to do

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Can i send you a video you can look and can understand what i am trying to do maybe that'll make it more clear

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Coz when i am downgrading it from the dashboard i am using schedule update then it's working perfectly

sweet flint Feb 15, 2023, 7:06 AM

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I still don't think you need schedule (maybe I don't have your full picture), sure if you have video, please send over to me

#dopeboyz