tyler-archetype | Stripe Developers | Page 1

cunning moatBOT Feb 14, 2023, 1:55 AM

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void scaffold Feb 14, 2023, 1:56 AM

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hello! i think the question here is really more about how do you migrate existing customers on the old product/prices?

lyric island Feb 14, 2023, 1:56 AM

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correct yes

void scaffold Feb 14, 2023, 2:00 AM

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i would schedule [0] the update to the Subscription to the new product / price at the end of the period

[0] https://stripe.com/docs/billing/subscriptions/subscription-schedules

lyric island Feb 14, 2023, 2:01 AM

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would this have to be manually done for each user?

void scaffold Feb 14, 2023, 2:01 AM

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yes, but it would really just be a loop

lyric island Feb 14, 2023, 2:02 AM

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oh you're saying if I did it through the api

void scaffold Feb 14, 2023, 2:02 AM

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yep

lyric island Feb 14, 2023, 2:04 AM

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and if I wanted the effect to take place right away could I do that?

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I'd be looking to migrate them to the same pricing setup so there wouldn't be any prorating

void scaffold Feb 14, 2023, 2:05 AM

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sure, if you wanted the effect to take place right away, then you wouldn't need to use a Subscription Schedule. You would just change the price : https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#changing

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i would make sure to set proration_behavior=none

lyric island Feb 14, 2023, 2:07 AM

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I see. And do you know what the user experience is like when this happens? Are they notified that their subscription changed?

void scaffold Feb 14, 2023, 2:08 AM

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Stripe wouldn't notify the customer that their subscription changed. If your implementation informs the customer, that would be a separate matter though and I don't really have visibility about that.

lyric island Feb 14, 2023, 2:09 AM

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my implementation as in if my services are listening to a subscription change webhook or something

void scaffold Feb 14, 2023, 2:09 AM

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something along those lines

lyric island Feb 14, 2023, 2:18 AM

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and as far as changing the subscription I'd have to script that. Like have a mapping of which subscription id to change to what

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there's no way to just say "all users on this subscription, move to this other subscription"

void scaffold Feb 14, 2023, 2:19 AM

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yeah, right now there's no such way to just say "all users on this subscription, move to this other subscription"

#tyler-archetype