Murtaza Shah | Stripe Developers | Page 1

sick sleetBOT Feb 13, 2023, 4:24 AM

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stray crystal Feb 13, 2023, 4:25 AM

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Could you share the Payment Intent ID (pi_xxx) where such case was reported?

somber valve Feb 13, 2023, 4:42 AM

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am afraid i dont have it right now

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is there anyother way

stray crystal Feb 13, 2023, 4:45 AM

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Without the Payment Intent, we are unable to identify what the issue can be

somber valve Feb 13, 2023, 5:46 AM

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let me ask the concerned Developer . Are you from Stripe ??

empty shuttle Feb 13, 2023, 5:50 AM

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Yes we are

somber valve Feb 13, 2023, 6:09 AM

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Great and thanks for responding in a timely manner. Can you tell me how we can check if the amount has been refunded or not like in my dashboard its says refunded successfully and its almost 10 days but he didn't receive any message from bank

empty shuttle Feb 13, 2023, 6:13 AM

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we would need the Payment Intent Id (pi_xxx) like my colleague mentioned, to look closer into it

#Murtaza Shah