shreeharsha | Stripe Developers | Page 1

mild remnantBOT Feb 13, 2023, 2:19 AM

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sterile estuary Feb 13, 2023, 2:20 AM

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This will be up to whether your system allows customer to update their subscription

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How do you let customers manage their subscription currently?

narrow ether Feb 13, 2023, 2:22 AM

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Currently it is recurring subscription. Customers can handle it from web application.

sterile estuary Feb 13, 2023, 2:25 AM

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This can be done if your application sends Subscription Update request to Stripe: https://stripe.com/docs/api/subscriptions/update

narrow ether Feb 13, 2023, 2:29 AM

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I used that api only. But it was failing for some reasons.

sterile estuary Feb 13, 2023, 2:31 AM

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Can you share the request ID (req_xxx) that failed? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

narrow ether Feb 13, 2023, 2:31 AM

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yeah sure

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reqID: req_Tvq4sbDqlrOhAD

sterile estuary Feb 13, 2023, 2:35 AM

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This error shows that you need to login to your dashboard again in order to perform the action

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This request was deleting subscription action performed by a dashboard user

narrow ether Feb 13, 2023, 2:37 AM

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For update I should be able to do it with api right. Why should I have to login into Dashboard?

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ok

sterile estuary Feb 13, 2023, 2:38 AM

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The request you shared wasn't updating from API. Maybe you shared the wrong one

narrow ether Feb 13, 2023, 2:39 AM

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Yeah got it. I will share it with you once again.

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Can you check this request req_U9rkPN6vWQCySk

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It show 200 response

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But I see failed status in billing section

sterile estuary Feb 13, 2023, 2:59 AM

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If you click on the failed invoice, it will lead you to the invoice page: https://dashboard.stripe.com/test/invoices/in_1Mas7ZSJghKTSgTwOf8G8gIc

The payment failed because the payment requires additional action from the customer, i.e. perform authentication: https://dashboard.stripe.com/test/payments/pi_3Mas7ZSJghKTSgTw0ZzSawzX

#shreeharsha