#JohnTheFrog

1 messages · Page 1 of 1 (latest)

somber pantherBOT
verbal basin
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I meant subscription item's price

fleet jetty
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Is there likely to be a change in their billing amount?

verbal basin
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I have a case when I have to make a position free until specific date, but from buisness perspective this is not a trial, nor I can use subscription scheduler

Given we have annual subscription item "PRO" for 1200$ (paid upfront), I want to downgrade it into "FREE" item for 0$

It already has been paid, I have a problem with replacing subscription item without filling user's credit balance

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Also Free item is on monthly interval

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The billing amount shouldn't change as user paid upfront

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If I would make some example, imagine you bought an Pacific annual PRO plan, and in half of the billing period you want to go monthly FREE plan (for whatever reason), but this is not refundable action

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After end of billing period you should be charged for monthly PRO

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The last part I can hold on my own within our system, but stripe seems to make it hard for doing non-refundable subscription updates

fleet jetty
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Did you try that?

chilly basin
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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!