#Ayush Tomar

1 messages · Page 1 of 1 (latest)

glacial wrenBOT
stoic lintel
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👋 happy to help

spiral fable
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so it is based on IP address? if IP points to US it is displayed otherwise it won't be displayed?

stoic lintel
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not just IP we have a way to locate the customer based on different criteria one of which is IP yes

spiral fable
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Can you help me understand the different ways stripe, does it? It would help me gather more insight into my systems behaviour

stoic lintel
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what are you experiencing

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and what is the expected outcome

spiral fable
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No expected outcome. Want to understand existing behavior. My current experience has been that even if I change my IP to a different country I am still able to see the ACH payment option.

stoic lintel
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for which customer? and what is the PI Id?

spiral fable
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I have a customer ID cus_ND6fdCYZ1YGR6w , not sure what is PI id?

stoic lintel
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PaymentIntent ID

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pi_xxx

spiral fable
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My integration is setup intent + payment element

stoic lintel
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then the Setup Intent ID

spiral fable
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seti_1MZsq9AGVeOufj5BNJEMqRvm setup intent ID

stoic lintel
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thanks

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where are you accessing your page from now?

spiral fable
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the setup intent was from IP address based in south korea.

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I have tried with india, spain, UK and all of them showed the ACH option

stoic lintel
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sorry still looking into this

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it seems that it's normal to have the ACH since you chose it as a payment method manually

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so basically if your account is based in US you can collect ACH from anywhere else in the world

spiral fable
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cool, so how do I determine what is the location of the account?

stoic lintel
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I'm not talking about the bank account

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I was referring to your Stripe Account

spiral fable
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so since our organization is in US. we can collect ACH payment from anywhere in the world?

stoic lintel
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yes

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as far as the customer has a valid bank account

spiral fable
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cool thank you for your help!