hugo | Stripe Developers | Page 1

wooden schoonerBOT Feb 9, 2023, 10:51 PM

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marsh dove Feb 9, 2023, 10:55 PM

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Hi, can you share the request id where you'd seeing this error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

outer adder Feb 9, 2023, 10:56 PM

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req_Z9npsKi26dVlNk

marsh dove Feb 9, 2023, 10:56 PM

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I'm happy to help with why you're seeing this error from a specific example. However, with account question, I can't and you'd need to reach out to uur support team will be able to assist you better than I can: https://support.stripe.com/contact

outer adder Feb 9, 2023, 10:59 PM

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yeah, we are contacting support. Was more just looking for clarification of why this specific error code might be used, outside of what is documented, since its documented reason wouldn't apply to us.

marsh dove Feb 9, 2023, 10:59 PM

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yeah, I'm afraid you'd need to talk to Support here.

#hugo