#Matty (AloysiusS)
1 messages · Page 1 of 1 (latest)
Hi, I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact
this is a developer question. I'm trying to figure out if the payout api is going to work the way I need it
I want to create a Stripe::Charge call. I understand I have to wait 2 days before those funds are available. we are doing manual payouts. so after 2 days can I do a manual payout for a negative number.
I see, that was not clear on the initial ask, thank you for clarifying. No, here are some information on negative balances with connect: https://stripe.com/docs/connect/account-balances#accounting-for-negative-balances and https://support.stripe.com/questions/handling-negative-balances-in-your-stripe-account
I have read this documentation. I understand that if the balance is negative it will try and debit the account holder. But it seems ambiguous with respect to manual payouts.