#André Costa
1 messages · Page 1 of 1 (latest)
Hi there
So overall yes, it sounds like you want Connect.
That said, I would make sure to reach out to our Support team to confirm that your business model will be supported as we don't handle anything in terms of the regulatory side here.
Hi! Thanks for your quick reply! Right! But you mean supported in terms of those restricted companies by Stripe?
Yeah and ToS stuff
Got it! I already contacted the support a couple of times and they only mentioned the restricted companies document. So they said I should read that to make sure my company does not fit any of those specified company types. I read and confirmed it doesn't have anything to do with those companies. So let's say my company passes the activation and verification phase, for me to implement that idea I mentioned (about users getting paid out), I could indeed use connect and the flow would be to make sure the user creates a connect account, then create and. redirect the user to their account link, then use API to make a transfer call to transfer available funds to their connected account. Is that right?
Yep overall that's correct
You would be using this flow to transfer funds: https://stripe.com/docs/connect/charges-transfers
Note that there are regions restrictions
If your platform is based in the US then you could take advantage of Cross Border Payouts: https://stripe.com/docs/connect/cross-border-payouts
Great! I'm in Brazil rn, so I can't have my platform based in US, can I? And also, I read that Express accounts have a limited supported countries. Since my app will accept all 135 supported currencies by Stripe but Express accounts doesn't support all 135, would it be a problem if someone from a non-supported country tries to create an Express account?
Yes that would be an issue
You can accept payments in any of those currencies, but you won't be able to create Connected Accounts in any country
I see, so in that case I could check if the user is from a supported country, and if they're not, then I could lead them to create a custom acc? Or I would simply restrict the supported countries in my app to Express supported countries, right?
Yeah you would need to restrict to the countries you can support via whatever account type you decide on (and is supported for a Brazil platform)
Ah so I'd also have to check the supported countries for Brazil platform? I think I didn't come across this document yet. Can I find it on Stripe docs?
Not sure we have an up-to-date list in our docs as this is constantly in flux. Easiest way to figure this out is to create a Brazil Platform in test mode and see what countries it supports in your Connect Settings. Otherwise you can ask our Support team at https://support.stripe.com/contact/login for a list
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
When you mean platform, you mean the connect platform right? So based on this screenshot, the only supported country for a Brazil platform would be Brazil?
Because if I try to create a custom or standard account, I have access to other countries, but when it comes to express accounts, I only have Brazil as an option
Hmm yeah actually that may be the case that we don't yet support Express Account for Brazil platforms
Let me double check
Yeah unfortunately that is currently the case
Hm so I'd have to go with custom or standard in this case, and I was reading that custom is a bit trickier to implement, and since I don't have a very high expertise on programming, standard would be the best case for me, right?
And also, if I'm Brazil I can only base my company in Brazil?
You might want to look into Stripe Atlas in terms of opening up a business within the United States
Really though I can only help with questions about our API here. You are going to be better off discussing this further with our Support team at this point.
I'd recommend reaching out to them with these questions via https://support.stripe.com/contact/login
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Ahh okay, you already really helped me a lot! I'll reach out to them, thank you very much for the help!