Alex NOLIO | Stripe Developers | Page 1

hearty coralBOT Feb 9, 2023, 1:23 PM

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valid wraith Feb 9, 2023, 1:25 PM

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Hi
AFAIK, no that' not possible for Connected Accounts, at least for Express and Custom. But for Standard Accounts I think they have this functionality in their Dashboard. But for sure you can't override this using API.

warped stream Feb 9, 2023, 1:29 PM

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Thank you. This is express accounts

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so there is no way?

valid wraith Feb 9, 2023, 1:30 PM

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No

warped stream Feb 9, 2023, 1:31 PM

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in the future maybe or never?

valid wraith Feb 9, 2023, 1:31 PM

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I'm not aware of something like that as far as I can see honestly.

warped stream Feb 9, 2023, 1:32 PM

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Ok thank yiu

valid wraith Feb 9, 2023, 1:34 PM

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Welcome!

warped stream Feb 9, 2023, 1:35 PM

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Can you remind me of default settings applied to express account ?

Of cancellation of subscription after failed attempt and retry attempts

valid wraith Feb 9, 2023, 1:45 PM

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If you are using destination-charge, then your platform account Settings will be applied.

warped stream Feb 9, 2023, 1:47 PM

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Hum sorry what do you mean by " destination-charge" ?

I think our plaform account settings are not applied currently

valid wraith Feb 9, 2023, 1:48 PM

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What Charges type are you using with your Connect Integration?
https://stripe.com/docs/connect/charges

warped stream Feb 9, 2023, 2:03 PM

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we are using direct charges

steel void Feb 9, 2023, 2:03 PM

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👋 stepping in

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You are using Direct Charges with Subscriptions and you are asking how to configure their retry behavior?

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Are you using Standard Conencted Accounts?

warped stream Feb 9, 2023, 2:04 PM

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Exactly

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Express accounts

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Not sure why we are using direct charges instead of destination charge

steel void Feb 9, 2023, 2:10 PM

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Ah yeah that is your issue

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We don't recommend Express + Direct, and this is one of the reasons why

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You can't control these Sub Settings with Direct

warped stream Feb 9, 2023, 2:10 PM

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Can you remind me the difference between the 2?

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I've read the docs of course but not sure I fully grasp the consequences

steel void Feb 9, 2023, 2:14 PM

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Sure

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With Direct Charges the Charge occurs right on the Connected Account. This can be good with Standard Connect since they have access to a Stripe Dashboard and maybe you want to let your Connected Account users control their refunds and handle their own disputes.

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With Destination Charges the Charge occurs on your Platform and then funds are transferred immediately to the Connected Account

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This means you as the platform control everything within just your platform account with regards to Charges

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So your platform settings apply to the Charges and you handle refunds and disputes easily from your platform

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Also all your reporting is centralized in your platform

warped stream Feb 9, 2023, 2:17 PM

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yes but its means all our volume billing from our platform account will be impacted ?

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We already handle refunds with the "connect" tabs of our platform account, so not sure what will it changes ? Regarding bills it's the same? Because we want to have the bill directly on the connect account, not on ours

steel void Feb 9, 2023, 2:18 PM

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Not sure what you mean by "the bills"?

warped stream Feb 9, 2023, 2:18 PM

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sorry

steel void Feb 9, 2023, 2:18 PM

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Do you mean the payment fees?

warped stream Feb 9, 2023, 2:18 PM

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invoice I mean

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We want the invoice to be directly between the seller and user, and our company just collect fees

And not invoice between user and our company, and then an another invoice between our company and seller

Will that chnage if we switch to destination charge?

steel void Feb 9, 2023, 2:24 PM

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You can use on_behalf_of to still make your Express Account the MoR

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So the buyer will still see the Connected Account's info on their SD

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The best thing to do here really is to test this out.

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Then you can see exactly how it works

warped stream Feb 9, 2023, 2:25 PM

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Yep of course, thank you

just MoR = ?

steel void Feb 9, 2023, 2:25 PM

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Merchant of Record

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See: https://stripe.com/docs/connect/destination-charges#settlement-merchant

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

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That talks about how on_behalf_of works

warped stream Feb 9, 2023, 2:30 PM

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perfect thanks I think this is what we need

#Alex NOLIO