Andrew🪐 | Stripe Developers | Page 1

glass riverBOT Feb 9, 2023, 3:37 AM

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naive otter Feb 9, 2023, 3:43 AM

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Hi, the other admin also mention you should discuss further with Support team. I believe they have the best knowledge other than us.

mighty fable Feb 9, 2023, 3:44 AM

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Well support says that it does not work with debit cards, just curious about who to trust since everyone seems very confident in their answer and they conflict which is confusing to say the least.

naive otter Feb 9, 2023, 3:51 AM

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Support is IMO

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What is your account country btw?

mighty fable Feb 9, 2023, 3:52 AM

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US

naive otter Feb 9, 2023, 3:53 AM

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Do you have an ongoing email thread with them?

mighty fable Feb 9, 2023, 3:54 AM

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Yes and no. The email thread was over the course of a week but i haven't replies to the thread in a couple weeks. Jan 26 was when they sent the last message in that screenshot.

naive otter Feb 9, 2023, 3:55 AM

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Okie, can you give me the email address you used? I will find the thread and add a note there, in case they want to look at it again

mighty fable Feb 9, 2023, 3:57 AM

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admin@helixbooking.com
The original thread was started because i thought there might be a bug in test mode for debit cards not initiating automatic payouts.
#dev-help message

naive otter Feb 9, 2023, 4:00 AM

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Okie I found it, will leave a note. Feel free to push back and ask them to re-evaluate the answer

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👋 I can't leave a note unless you reply to the email, sorry... When you replied LMK

mighty fable Feb 9, 2023, 4:21 AM

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Replied @naive otter

#Andrew🪐