#Breno Vergílio
1 messages · Page 1 of 1 (latest)
Hi 👋 what's your question?
I have deleted a customer and all his subscriptions
then I used all his data to create a new customer using API calls
when I opened a link to create a subscription to a plan, stripe showed me this
Means that I will pay 0.3 of my currency and 0.3 for each month
so I did finish the subscription
and the invoice from the customer portal and the dashboard differ, even though they have the same email
dashboard invoice
customer portal invoice
"Fatura" stands for invoice in brazilian portuguese
and stripe wants to bill 0.6 in the next month
Idk why stripe assumes that the client dont need to pay the starting 0.3 of my currency
even though here he assumes that the customer needs to pay the 0.3
I would recommend reaching out to our support folks about this one. They have language-specific support and can spend a bit more time untangling this for you. I wish I could help, but this chat is focused on developers and API integration questions.
Here's the link to reach out to them: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
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