#Breno Vergílio

1 messages · Page 1 of 1 (latest)

meager haloBOT
brisk flower
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Hi 👋 what's your question?

bronze canopy
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I have deleted a customer and all his subscriptions

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then I used all his data to create a new customer using API calls

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when I opened a link to create a subscription to a plan, stripe showed me this

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Means that I will pay 0.3 of my currency and 0.3 for each month

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so I did finish the subscription

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and the invoice from the customer portal and the dashboard differ, even though they have the same email

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dashboard invoice

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customer portal invoice

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"Fatura" stands for invoice in brazilian portuguese

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and stripe wants to bill 0.6 in the next month

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Idk why stripe assumes that the client dont need to pay the starting 0.3 of my currency

bronze canopy
# bronze canopy

even though here he assumes that the customer needs to pay the 0.3

brisk flower
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I would recommend reaching out to our support folks about this one. They have language-specific support and can spend a bit more time untangling this for you. I wish I could help, but this chat is focused on developers and API integration questions.

Here's the link to reach out to them: https://support.stripe.com/contact

bronze canopy
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ok