#yogeshInvideo - errir

1 messages · Page 1 of 1 (latest)

turbid spokeBOT
zealous garnet
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Hello 👋
Let me check

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Are you seeing this in live mode or test mode?

pliant yarrow
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Both actually, already contacted support. they said engineers are looking into it

zealous garnet
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Hmm, I don't see any breakages (the endpoints also works for me)

pliant yarrow
zealous garnet
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can you share the snippet of the code you're using just to be sure?

pliant yarrow
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const createPaymentMethodResponse = await stripe.createPaymentMethod({ type: 'card', card: cardElement, billing_details: billingDetails, });

We're calling createPaymentMenthod

zealous garnet
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Gotcha. I just checked with a colleague. It seems to work for them too.
Can you share your account ID so that we can take a deeper look?

pliant yarrow
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Is it okay to share account Id in public channel?

zealous garnet
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yup its fine

pliant yarrow
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acct_1DPSu2BQzictNbDF

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Is this you want?

zealous garnet
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yup

pliant yarrow
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Yup that's the correct account Id.
I also cross checked api key as well. It's of the same account.

zealous garnet
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Gotcha. Checking..

quasi rapids
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Hey apologies for the delay but we are still looking in to this. I see a few instances of this error on your account though the payment method creation does still largely seem to be working. Have you noticed this happening particularly on any device or anything?

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Looking in to the errors from our side, just trying to think of what may contribute to this

quasi rapids
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We have identified the issue and will be addressing it on our side. Should go away soon

quasi rapids
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yogeshInvideo - errir