#yogeshInvideo - errir
1 messages · Page 1 of 1 (latest)
Both actually, already contacted support. they said engineers are looking into it
Hmm, I don't see any breakages (the endpoints also works for me)
can you share the snippet of the code you're using just to be sure?
const createPaymentMethodResponse = await stripe.createPaymentMethod({ type: 'card', card: cardElement, billing_details: billingDetails, });
We're calling createPaymentMenthod
Gotcha. I just checked with a colleague. It seems to work for them too.
Can you share your account ID so that we can take a deeper look?
Is it okay to share account Id in public channel?
yup its fine
yup
Are you sure its the right account?
We're not seeing 500s on this account. Can you try to create a PaymentMethod again and see if you can pull the request ID from your Stripe Dashboard?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
Yup that's the correct account Id.
I also cross checked api key as well. It's of the same account.
Gotcha. Checking..
Hey apologies for the delay but we are still looking in to this. I see a few instances of this error on your account though the payment method creation does still largely seem to be working. Have you noticed this happening particularly on any device or anything?
Looking in to the errors from our side, just trying to think of what may contribute to this
We have identified the issue and will be addressing it on our side. Should go away soon
yogeshInvideo - errir