tteganprice

[sinful gust]

👋 happy to help

based on https://stripe.com/docs/disputes/responding#status

won indicates that the bank decided in your favor and overturned the dispute. In this case, the issuing bank returns the debited chargeback amount to Stripe, and Stripe passes this amount back to you. The dispute fee is not returned.

so the customer won't keep the money

[stiff rampart]

Thanks for your help!

[sinful gust]

let me know if you need any more help