milan22

[frank pumice]

Hi there!

[nocturne bridge]

Hi @frank pumice

[frank pumice]

Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[nocturne bridge]

No i am using it through dashboard

[frank pumice]

There still should be a request ID. Otherwise can you share your Account ID (acct_xxx)? It's at the top of this page: https://dashboard.stripe.com/settings/account

[nocturne bridge]

see i have balance but still on tranfer to connect account it showing null

[frank pumice]

Okay, this is the request ID: https://dashboard.stripe.com/test/logs/req_2B6jlWXauyTb7Z

And I see your account has some balance, but zero available balance. So it's expected to not work.

Yo can see in your screenshot it says "will be available sooon"

[nocturne bridge]

but that is already 4 5 day earlier one and it is test mode though we have to wait for so much time

[frank pumice]

We have some specific tests cards you can use to move funds instantaneously into the available balance: https://stripe.com/docs/testing#available-balance